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HostPapa Expert Review

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Robert F. HostPapa
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Customer score

Reliability
Stars Stars Stars Stars Stars 9.0 / 10
Pricing
Stars Stars Stars Stars Stars Stars 9.0 / 10
User Friendly
Stars Stars Stars Stars Stars Stars 8.8 / 10
Support
Stars Stars Stars Stars Stars Stars 8.7 / 10
Features
Stars Stars Stars Stars Stars 8.9 / 10

Table of contents - H3

    An eco-conscious web hosting expert with 500,000 websites under its sleeve, HostPapa is a privately-owned Canadian company. They offer shared hosting, WordPress hosting, VPS hosting, reseller hosting and online store hosting, ideal for expanding your small business’ web presence into a much larger one.

    Located in 18 countries, HostPapa is the winner of the best Canadian web host for 2009 and 2010. This 14-year-old web hosting service offers expert solutions including add-on tools for improving performance.  Our team found the customer service team responsive, helpful and knowledgeable as you will find in our HostPapa review.

    We found the face-to-face video tutorials from this web host incredibly helpful. All told, HostPaper represents a very affordable web hosting provider thanks to unmetered bandwidth for free across all its plans. Read on to discover the real benefits of different hosting plans available from HostPapa, prices, and user experience below so that you can select the best mix of services for your online business or website.

    HostPapa Hosting Pros & Cons

    Pros

    • Strong Uptime of 99.9%: With HostPapa hosting, their service level agreement guarantees their uptime which we confirmed at 99.97% average uptime over the last 24 months.
    • Multilingual Customer Support: You can communicate with this hosting service in languages that include English, French, Spanish, and German.
    • Papa Squad Experts for Support: Unlike most of their competitors, HostPapa offers telephonic and face-to-face video guidance for their customers.
    • Free Perks Accompany All Plans: With two websites for Starter accounts, HostPapa offers a free domain name, free migration, and 2+ free websites for all its subscribers.
    • Cloudflare Content Delivery Network: The right combination for increasing site speed and performance with SuperMicro servers using a CDN is available from HostPapa.
    • Green Hosting Company: HostPapa proudly uses renewable power for all its servers around the world so you can operate your online business or website while minimizing your environmental impact.

    Cons

    • Cancellation Contrasts With Money-Back-Guarantee: Even though HostPapa offers a guarantee for refunds, you will be charged $29.95 for cancellation.
    • Pricey Renewals Inflate the Budget: The price you see when signing up is limited to the first term before renewals and add-ons raise your web hosting funds.

    HostPapa Prices and Payment Methods

    Offers:

    • 50% off business pro plan
    • 77% off business plan
    • 63% off starter plan

    HostPapa offers a wide range of web hosting plans. Their shared hosting page offers three plans- Starter, Business, Business Pro. All three plans receive a free domain, all essential features, and unmetered bandwidth. Please note that HostPapa clearly states unmetered bandwidth is not the same as unlimited bandwidth. It will be capped with when your traffic usage threatens the stability and performance of their shared hosting servers.  

    The HostPapa web hosting Starter plan costs $7.99 per month with 2 websites. You will get a basic 100GB of SSD storage that is standard for small businesses. If you upgrade to the Business plan at $12.99 per month, you will obtain unlimited websites and advanced features such as unlimited emails, 2x more resources for MySQL and CPU with unlimited SSD storage. On the other hand, on Business Pro, members are given all of the Business plan features and a great deal more at $19.99. We appreciated their performance enhancements like rocket fast servers, 4x more resources for MySQL and CPU and a premium wildcard SSL on top of the automated website backup with security enhancements from this plan.

    If you’re thinking of WordPress hosting with HostPapa, pick one of the three plans ranging from $8.99 to $21.99 based on your budget and requirements.

    There are five VPS plans offered by this web host, each of which are purposefully constructed with all the essential features. It starts with Mercury at $19.99 per month featuring 2GB RAM, followed by Venus with 4GB RAM at $59.99. Moreover, if you want more memory, go for Earth VPS at $109.99 with 8GB RAM. For medium-sized businesses, HostPapa’s Mars with 16GB RAM at $169.99 is economical while the Jupiter plan priced at $249.99 with 32GB RAM is ideally suited for larger businesses that experience heavier traffic flow.

    Another hosting plan to explore is the reseller hosting package. You have five plans available starting with Bronze at $29.99 including 2GB RAM to Titanium at $119.99 32 with 32GB RAM.

    If Ecommerce hosting meets your unique hosting specifications, Hospapa offers online store hosting solutions in four plans including Bronze to Diamond which range from $19.99 to $139.99 per month.

    You can pay for HostPapa services via major credit cards like Visa, Mastercard, and American Express along with PayPal.

    HostPapa User Experience

    As a one of a kind hosting service provider which offers a dedicated account manager to recommend apps and products specifically for your website, HostPapa is best-known for its drag and drop website builder. The benefit is that you can seamlessly add text, widgets, and videos easily with this tool. While the Starter web hosting plan provides three pages on its website builder, Business and Pro versions receive unlimited pages.

    For those who are advertising over social media channels, the website builder can be integrated with social media buttons too. While this web host does not offer dedicated server hosting, you can always gain access to super-fast VPS servers.

    Another thing we appreciated about HostPapa is how they simplify account management and email interfaces. The cPanel is straightforward across all the HostPapa hosting plans. HostPapa customer support experts will also provide you training via video if you need it.

    HostPapa Load Times and Reliability

    With thousands of websites getting hacked each day, the security of a web hosting service ultimately determines how safe your business will be. HostPapa uses SuperMicro servers with Cloudflare’s CDN for providing you exemplary performance on your website.

    When we assessed the uptime of HostPapa against their 99.9% guarantee, we found it shot up to 100% quite a few times. We were also impressed with the response times across 10 servers[GG1]  which displayed a minimum of 74 milliseconds in the US. During our testing, most of the recorded load times ranged from 520 milliseconds to 1.065 seconds, coming in well below Google’s suggested 2 second mark for page load speeds, adding to the dependability of this web hosting service.

    You don’t have to worry about your website going offline when you have HostPapa Panda Cloud anti spam protection. This feature will take care of the server firewall for monitoring and recognizing intruders. The best bit is how their cloud Linux servers help in enhancing your website performance up to 300%. We also value that the hardware on HostPapa available for Pro plan members feature PHP7, SSD & CacheCade Pro 2.0 caching. Pro users also get a premium Wildcard SSL certificate while Starter users receive Let’s Encrypt SSL.

    If you choose VPS or reseller hosting, you will also get a server firewall with DDoS Protection and Brute force detection including RAID redundancy. Additionally, you will also gain access to advanced ‘monitoring tools’ to keep an eye on everything.

    HostPapa Main Features

    • One-click installer
    • Over 400 apps available
    • Plans are upgradeable 

    The industry standard HostPapa cPanel is not the only benefit of HostPapa. It offers a steal giving away two websites in the basic plan itself. However, you might have to sign up for longer commitments of one to three years to get the best bargain on their long-term plans. With HostPapa, you can access monthly memberships in 12, 24, or 36 months increments.  

    One of the few affordable hosting plans with Cloudflare CDN and free Let’s Encrypt SSL certificate, among the best benefits of HostPapa is how you can upgrade any plan based on your goals. It can be customized for small businesses which have no knowledge of coding, as well as IT firms which require help managing hundreds of client websites. Ecommerce site owners will find HostPapa above-average given the addition of Site Lock and Office 365 as helpful bonuses.

    Furthermore, the inclusion of the 1-click installer for apps like WordPress and Joomla makes this web hosting service especially straightforward for beginners. On top of it, HostPapa’s Softaculous integration with 400+ apps on all plans under essential features makes them stand out.

    HostPapa Customer Support

    Offering a variety of 24/7/365 customer service channels via phone, live chat, email and even fax, HostPapa support is easy to reach at any time. Request an onboarding video conference for 30 minutes from HostPapa when you sign up because it is often customized for your goals. If you prefer to call, HostPapa also offers phone support via five different languages.

    For those individuals who are comfortable seeking out their own answers and knowledge, you can also browse the lengthy FAQ on their website or go through the knowledge base and video tutorials to resolve any challenges on your own. For higher tier plans, the personalized customer support feature is truly a forte.

    HostPapa Hosting for Free

    Although there are some free hosting options out there, you cannot try this web host for free even with a HostPapa coupon. Even if you decide to cancel your membership plan within the 30-days-window of their money-back guarantee, HostPapa will charge you setup fees. Still, you can give the HostPapa cPanel demo a try before buying.

    HostPapa also features other periodic promotions of intrigue like the $5 donated to Save the Elephants for every customer who transferred from Bluehost to HostPapa. Accordingly, if you keep your eyes open for promotions, you might occasionally uncover interesting HostPapa promo code offers.

    Our Final Thoughts on HostPapa

    One of the best shared web hosting services that offers easy to use CRM tools and innovative integrations, the only major downside we found when evaluating HostPapa’s services is its absence of free backups on basic plans. If you upgrade with an add-on automatic backup, you have nothing to worry about.

    With one of the best uptimes and responsiveness scores, HostPapa is also accredited with A+ rating on Better Business Bureau. For more information, explore our HostPapa users reviews to read through user experiences shared by HostPapa subscribers to compare your needs and preferences before selecting this hosting plan.