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InMotion Expert Review

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Jon Rettinger InMotion

Customer score

Reliability
Stars Stars Stars Stars Stars 9.0 / 10
Pricing
Stars Stars Stars Stars Stars Stars 9.4 / 10
User Friendly
Stars Stars Stars Stars Stars Stars 9.5 / 10
Support
Stars Stars Stars Stars Stars Stars 9.8 / 10
Features
Stars Stars Stars Stars Stars Stars 9.3 / 10

Table of contents - H3

    A one of a kind web hosting company that is employee owned and operated, InMotion hosting offers advanced solutions at very reasonable prices. This hosting plan offers a variety of different hosting options including shared hosting, VPS hosting, and dedicated hosting solutions that are best for small to large businesses. If Ecommerce is your business, the free SSL certificate available from InMotion web hosting plans like Power and Pro add to the benefits.

    Offering hosting services since 2001, InMotion features one of the smoothest onboarding processes. They will send you a series of emails with step-by-step tutorials to create your website right after joining. Moreover, InMotion customer service is not outsourced like some of their competitors. With 25,000 customer compliments in 2018, this Los-Angeles based hosting service is rated A+ by the Better Business Bureau.

    InMotion offers some of the best value-added tools and services, often highlighted as pricey add-ons by competitors. Our InMotion hosting review analyzes the pros of this web hosting service as well as areas for improvement. We will also explore the main features, user experience, and hosting plans in detail so that you can pick the best option to match your web hosting goals.

    InMotion Hosting Pros & Cons

    Pros

    • Exceptional Value-Added Features: When you sign up on InMotion, you are eligible for complimentary products and services like daily backups, backup retrieval, an SSL certificate (from select plans), migration and much more.
    • Extraordinary Customer Service: Every InMotion customer support representative has completed 100+ hours of internal training and is based in the United States.
    • Advanced Security Measures: One of the best things about InMotion hosting plans is that it offers advanced firewall protection from ModSecurity.
    • Unlimited Bandwidth: Our InMotion hosting review revealed this hosting service does not cap the bandwidth; thus, offering the maximum uptime during peak traffic for large websites.
    • Integrated cPanel on Dashboard: You don’t have to use a second login for domain and billing related actions with this addition.
    • Reliable and Trustworthy: With most hosting providers offer no more than 45 days for refunds, InMotion comes out ahead thanks to its 90-day-money-back guarantee.

    Cons

    • Automatic Backup Unavailable for Large Sites: If your website date exceeds 10 GB, an automatic backup is unavailable should be discussed directly with the customer care team.
    • Time-Consuming Verification Process: While the phone verification of InMotion is part of anti-fraud policies, it takes longer than online verifications. The good news is your account will be activated the same day as the verification chat.
    • Restrictive Membership Length: This website hosting provider requires a longer commitment of at least one year.
    • No Content Delivery Network: You will not find any CDN available from this hosting provider.

    InMotion Prices and Payment Methods

    Offers:

    • 65% off R-2000S plan 
    • 10% off dedicated server
    • Up to 37% off WordPress hosting

    Among the varied hosting plans offered by InMotion, we will start with shared hosting first. InMotion offers three types of shared hosting plans- Launch, Power and Pro.  

    Launch is the starter hosting plan available for $7.99 per month from InMotion web hosting services. You will be eligible for website support, and MySQL and PostgreSQL Databases for two sites. As a bonus, enjoy unlimited SSD disk space, monthly transfers, emails and email storage in this deal. We recommend this for ready-for-launch brands because it comes with pre-installed WP, Joomla and Prestashop to help you out. InMotion Launch membership also includes $250 in ad credits with Google Apps integration and Softaculous with 400+ apps. You will receive 6 parked domains and 25 subdomains too.

    If you are running a small to medium-sized business, the InMotion Power plan is perfect at $9.99 per month and features up to 50 MySQL and PostgreSQL Databases. It includes everything available from the basic plan and then some. The thing I appreciated most about this plan is how much they care about your website security given they offer a free shared SSL certificate for all of this plan’s subscribers. Choose this option if you need support for three websites. For Ecommerce owners, this is the best hosting plan for the budget. It offers 1-click shopping carts with 26 parked domains and 100 sub domains so that you can grow and scale your business quickly.  

    Pro shared hosting plan from InMotion includes everything presented in the other two plans and advanced hosting options at $15.99 per month. You will acquire unlimited MySQL and PostgreSQL Databases besides support for unlimited websites and unlimited parked domains with subdomains. Pro level customer support is the best attraction of this plan for large businesses.

    InMotion offers four WordPress Hosting plans ranging from $8.99 to $32.99 per month with free domains and 40GB to 160 GB SSD Storage.  

    If you’re seeking VPS Hosting, InMotion offers Managed VPS and Self-Managed Cloud VPS. Managed VPS starts at $44.99 per month, and is perfect for resellers and agencies, while Self-Managed Cloud-VPS is perfect for admins and developers at $34.99 per month. 

    Dedicated servers on InMotion are available in two options- Off Managed Dedicated for agencies at $159.99 per month and Bare Metal Dedicated Servers for developers at $129.99 per month.

    You can pay for InMotion hosting services via credit cards such as Visa, Mastercard, American Express and Discover. Money orders and checks are also accepted. Note that PayPal is not accepted.

    InMotion User Experience

    Besides offering among the best of WordPress hosting options via managed WP hosting, InMotion hosting plans are perfect for those who need PHP, Ruby, Perl and Python. However, what fascinated me most was the unique Website Builder called BoldGrid.

    This website builder built on WordPress has a vast collection of themes, mobile-optimizations and drag-and-drop tools. The wide assortment of pre-built samples, SEO integrations and free domains in turn guarantees an excellent user experience.

    You can also use the unique max speed zones available from InMotion by choosing from one of two of its data centers based on where most of your traffic arrives from. I also appreciated how the InMotion hosting Cpanel featured on the account dashboard saves the hassle of using another login ID.

    InMotion Load Times and Reliability

    Guaranteeing 99.99% uptime with page load times ranging from 827 milliseconds to 1.3 seconds, our InMotion evaluation found that this hosting provider offers reliable hosting for small to medium-sized businesses. We checked the Time to First Byte (TTFB) and found that InMotion fares even better than HostGator in this category.  

    With DDoS and malware protection, you can trust InMotion to keep your website running even during peak times due to their clever implementations and structures on servers. In short, even if many sites on the server receive high number of visitors at once, your site will continue operating flawlessly.

    Whether you’re a brand or a business, spam-safe email with IMAP secures the information processed by your business and customers. With PH7 support for all memberships, our InMotion hosting review emphasizes that it will deliver you 3X faster loading times. Combined with unlimited bandwidth, your website will work seamlessly even if it features heavy media and video files.

    InMotion Main Features

    • Unlimited bandwidth
    • Ideal for coding beginners
    • Free site migration 

    When you check our InMotion reviews and assessments, you will find that we totally appreciate the complimentary perks offered by this hosting service provider. From free backup retrieval to unlimited bandwidth, InMotion offers these bonuses to make up for their high prices. While I found the membership plans to be a bit pricey compared to competitors, you can access them more affordably with InMotion hosting coupon.

    We valued the signing bonus of $250 in advertising credits because there are few other hosting providers which provide this type of advantage to their subscribers after signup. This valuable feature is worth $100 of Google Ads and $75 each on Yahoo and Bing. You will also receive one free account restoration every four months.

    For individuals just starting out, the premium website builder- BoldGrid is incredibly easy to work with, even if you have no coding knowledge. Another perk of signing up on InMotion is the zero downtime they promise during free migration of your website. This includes migrating your site files, databases, cPanel Settings, domain records, and email accounts.

    InMotion Customer Support

    You will find one of the best customer service teams at InMotion thanks to their rigorous demands including 100+ hours of training for each representative. For that very reason, InMotion offers instant help on web hosting queries via phone, live chat and InMotion hosting email. InMotion proposes a special type of customer service called new account specialists for new sign ups. Being US-based and trained by web-hosting experts, these specialists are intelligent and quick to resolve your problems.

    Another option to get in touch is by filling in a support ticket or getting on skype with company representatives. Posting in the InMotion community is also helpful given they have a strong record of resolving InMotion hosting complaints within one hour. Alternatively, you can explore their online tutorials and well-explained YouTube videos to resolve problems on your own. If there is any doubt left, check out their FAQ.

    The best thing is how they help you tackle the challenges of being a beginner. When things go wrong, you can always seek support knowing they will get back to you with an intelligent solution.

    InMotion Hosting for Free

    This web hosting provider does not offer a free trial. However, there is a way around to try InMotion free hosting. Contrary to most web hosting services, our in-depth InMotion hosting review discovered that InMotion provides a 90-day money back guarantee wherein you can request a refund within 90 days of signing up if you’re dissatisfied.

    Our Final Thoughts on InMotion 

    After handling a complete InMotion review, we have come to the conclusion that InMotion is a trustworthy and valued web hosting provider. While the price of the hosting plans might seem high at first, they do make up for it with great perks and advanced hosting solutions.

    Before you select a web hosting service, it is best to compare reviews of real customers who have also experienced these solutions first-hand. Head over to our InMotion hosting reviews shared by users next.